Resources & Services
Frequently Asked Questions
Do you offer after-sales service and technical support?
Absolutely. We provide full technical support and warranty service for all products, including remote installation guidance or video training to ensure worry-free operation.
Can you provide samples or support trial orders?
Yes, we welcome sample orders for quality and performance testing. Trial orders are also available to help you evaluate our products and service.
What is your production and delivery time?
Standard products are usually delivered within 15–30 days, depending on order quantity and customization needs. Our automated production lines ensure fast and reliable delivery.
How is your product quality? Do they meet international standards?
Our products are made from premium eco-friendly materials with advanced manufacturing technology. All items are produced under strict international standards and exported to Europe, America, the Middle East, Africa, and Asia.
Do you offer customized services or complete project solutions?
Yes, we provide fully customized solutions based on your space, budget, and project requirements — including complete system design, equipment selection, installation guidance, and after-sales support.
What are your main products?
We specialize in swimming pool circulation and filtration systems, integrated pool units, outdoor spas, steam rooms, saunas, and related accessories — suitable for residential, hotel, school, and commercial pools.
Are you a manufacturer or a trading company?
We are a professional manufacturer of swimming pool equipment and integrated pool systems. We have our own factory and R&D team, and all products are independently designed and produced by us.
If you have any other questions, feel free to consult us immediately, and we will respond within 24 hours.
Email:arvin625413@163.com